01The program
The ShoreShade Alerts program is a recurring text message service operated by ShoreShade LLC (“ShoreShade”, “we”, “us”). By opting in you agree to receive automated marketing text messages from ShoreShade at the mobile number you provided — including new-product news, restock alerts, sales and promotions, abandoned-cart reminders, and order-related updates.
These terms, together with our Privacy Policy, govern the program. By opting in you accept both.
02How you opt in
You join the program by doing any of the following:
- Entering your mobile number in a sign-up form on shoreshadesails.com and confirming.
- Texting a keyword (for example SHADE) to [SHORT CODE / NUMBER].
- Ticking the text-message box at checkout.
After you opt in, you will receive a confirmation message. Consent is not a condition of any purchase. Messages may be sent using an automatic telephone dialing system or other automated technology.
03Message frequency and cost
Message frequency varies. Typically you can expect up to [N] messages per month, with more around launches and holiday sales.
Message and data rates may apply. Your wireless carrier may charge you for each text you send or receive, according to your plan. Check with your carrier if you have questions.
04How to stop
Reply STOP to any ShoreShade text message to cancel at any time. You will receive one final message confirming that you have been unsubscribed. After that, no further messages will be sent unless you opt in again. We also honour STOPALL, UNSUBSCRIBE, CANCEL, END, and QUIT.
You can also unsubscribe by emailing helpin12@shoreshadesails.com with the mobile number you wish to remove.
05How to get help
Reply HELP to any message for help, or contact us:
- Email: helpin12@shoreshadesails.com
- Web: shoreshadesails.com/contact
- Hours: Monday to Friday, 9am – 5pm Eastern
06Your number and your data
We collect your mobile number, the date, time, and method of your consent, and the messages exchanged with you, so that we can honour your preferences and meet our legal obligations.
We never sell or share your mobile information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for vendors who deliver messages on our behalf.
If you change or deactivate your mobile number, you agree to notify us so we can update our records. You are responsible for any messages sent to a number you no longer own until you tell us.
How we handle your information more broadly is described in our Privacy Policy.
07Carriers and delivery
The program is supported on major U.S. wireless carriers. Carriers are not liable for delayed or undelivered messages. Delivery of messages is subject to effective transmission from your network operator and is not guaranteed by ShoreShade.
The program is available only to U.S. mobile numbers. You must be 18 years of age or older, and the account holder or authorised to consent on the account holder’s behalf, to join.
08Disclaimer and liability
The program is provided “as is” and “as available”. To the fullest extent permitted by law, ShoreShade disclaims all warranties and will not be liable for any delay, failure, or error in message delivery, or for any charges your carrier applies.
Any dispute arising from the program is governed by the laws of the State of Georgia, and any legal action will take place in the State of Georgia, United States of America.
09Changes to these terms
We may update these terms from time to time. The current version always lives at shoreshadesails.com/mobile-terms, and the date at the top shows when it last changed. Material changes will be announced by text before they take effect. Continuing to receive messages after that means you accept the updated terms.